ORDERS & PAYMENT​
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Iyana Ki has partnered with Square and PayPal to securely facilitate all customer payments and financial transactions conducted on our site.
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What forms of payment do we accept?
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Any US-issued and most internationally issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay logo. When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
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Do we offer monthly payment plan options?
No, we don't.
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Can I use multiple methods of payment?
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Currently, we only accept one form of payment per order.
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When will I be charged for my purchase?
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For most items, you will be charged upon successful completion of the initial payment process. Specifically, made to order items and personalized items require full payment at the time the order is placed.
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Do you accept or offer Iyana Ki gift cards for sale on IyanaKi.com?
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Currently, we do not accept Iyana Ki gift cards as a form of payment or offer Iyana Ki cards for sale on IyanaKi.com. Pre-paid cards (such as pre-paid Visa gift cards) are accepted as a form of payment.
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How many units of each product may I purchase on IyanaKi.com?
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You may purchase up to five items per style. For partnership opportunities, please contact info@IyanaKi.com.
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Can I cancel or modify my order?
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Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. If you would like to return your item, please refer to our returns and exchange section.
Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us.
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Made to order and personalized items cannot be canceled or modified. These items are considered final sale and cannot be returned.